> > Customer service

Powerkiter.fr : The best of Powerkiting

Powerkiter.fr is first and foremost a team of enthusiasts who practice mountainboard, buggy, and snowkite.

Whether you need a board to get started or advice on kite tuning, we've got an answer .

Behind the Powerkiter.fr site, there are also many French riders who help out by creating tutorials or writing tests.

In addition to offering you all the top Powerkite brands, our team of champions does its utmost to provide you with the best possible service.

All orders placed before 12:00 p.m. are processed the same day and dispatched the same day if the item is available in "24H delivery possible".

You can then choose from several different delivery methods:


Frais de port offerts

Free delivery on orders over €65 (mainland France)

For all orders over €65, we offer free delivery in 1 to 2 days to an ICI Relais point. For orders under €65, delivery to an ICI Relais point is available for €5.90.

Predict delivery (by Exapaq) is available for €6.90 (several delivery times are proposed by SMS). Delivery takes between 24 and 48 hours. Predict delivery is free for all orders over €150.

Colissimo delivery (48/72h) is also available at €9.90 for all orders.

Finally, you can also have your parcel delivered within 24 hours (before 1pm the next day, excluding weekends) by Chronopost for €9.90.

Frais de port offerts

WESTERN EUROPE: Delivery at €6.90 for orders over €100

For all orders over €100 (incl. VAT), we offer delivery in 3 to 5 days for €6.90 (Colissimo International).

For orders under €100, this delivery method is available to many European countries for €9.90.

Eligible countries: Belgium, Switzerland, Germany, Luxembourg, Netherlands, Italy, Spain, Portugal, United Kingdom, Ireland. For delivery to other countries, please contact us with your request.

Livraison en 24 h chrono

24-hour delivery and same-day shipping

Powerkiter.fr offers 24-hour delivery for a large number of references (Status "24 h delivery possible" on the product sheet). And because we're thinking of you, we ship same-day. So, for all orders validated before midday (12:00 noon), you have the option of next-day delivery (excluding Saturdays, Sundays and public holidays) by selecting the "CHRONOPOST" mode of transport.


paiement 100% sécurisé

100% secure payment

All payments validated on Powerkiter.fr are totally secure. All bank and payment details are encrypted by the CIC online payment solution. Payment pages are secured by SSL data encryption. So don't worry, your data is safe with us.


possibilité de paiement en 3x

3-installment payment

Would you like to pay for your equipment in instalments? At Powerkiter.fr, payment in 3 instalments couldn't be easier. Simply select this payment method and the 3 Carte Bleue instalments will be automatically programmed when your order is validated.


service après vente

After-sales service

A problem with your purchase? We've got a solution. Our aim is to ensure that you spend as much time as possible on your board or in your buggy at rider. Our after-sales service is at your disposal by phone or email from Monday to Friday, 9am to 12pm and 2pm to 6pm. Contact us to solve your problem or to obtain the information and advice you need to use your equipment.


Do you have a question? Don'thesitate tocontact us.


>Back to shop powerkite


Accept

Powerkiter utilise les Cookies afin de vous proposer la meilleure expérience de Shopping. Merci de cliquer sur "Accepter" pour continuer la navigation.